HOSPITALITY, TOURISM & RETAIL

Related JCPS Career Clusters: Hospitality & Tourism; Government & Public Administration
The hospitality industry exists world-wide as well as right here in Johnston County. Wait staff, travel agents, tour guides, hotel staff/management, artist, chefs, and operations managers are just a few of the job opportunities geared toward helping others enjoy themselves when they are out and about. Roll out the welcome mat!

  • CORE SKILLS
  • MORE SKILLS
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  • Strong communication and interpersonal skills   
  • Customer service skills  
  • Managing of financial resources
  • Time management         
  • Negotiation       
  • Persuasion         
  • Social perceptiveness   
  • Service orientation     
  • Active listening                                 
  • Troubleshooting                                              
  • Managing equipment and materials                                        
  • Communication skills  - written and oral                                
  • Understanding people's reactions                                           
  • Figuring out how to use new ideas or things                                        
  • Scheduling, goal oriented, multitasking, meeting deadlines                                         
  • Analyze issues, trends and public policies that impact the industry                                            
  • Collaboration                                    
  • Coordination 
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JOCO WORKS WORLD LEADER
WORKFORCE INNOVATOR
Kenly 95 Petro
WORKFORCE SUPPORTERS
The Dupree House
Johnston County Association of Relators
​Walmart
Industry
Occupation
Annual
Entry Wage
Annual
Experienced Wage
Education
Required
Sales Managers
54,750
199,720
Bachelor's degree
General and Operations Managers
54,720
173,170
Bachelor's degree
Food Service Managers
47,200
84,630
High school diploma or equivalent
Lodging Managers
43,880
87,710
High school diploma or equivalent
Chefs and Head Cooks
43,480
74,090
High school diploma or equivalent
​First-Line Supervisors of Housekeeping and Janitorial Workers
30,880
57,150
High school diploma or equivalent
​First-Line Supervisors of Retail Sales Workers
30,300
60,760
High school diploma or equivalent
Animal Trainers
29,910
49,460
High school diploma or equivalent
​First-Line Supervisors of Food Preparation and Serving Workers
29,560
50,260
High school diploma or equivalent
Cooks, Restaurant
25,830
37,390
No formal educational credential
Reservation and Transportation Ticket Agents and Travel Clerks
23,900
67,500
High school diploma or equivalent
Travel Agents
23,700
62,290
High school diploma or equivalent
Retail Salespersons
23,020
36,380
No formal educational credential
Sources: NC Department of Commerce Labor & Economic Analysis and EMSI