HOSPITALITY, TOURISM & RETAIL

Related JCPS Career Clusters: Hospitality & Tourism; Government & Public Administration

The hospitality industry exists world-wide as well as right here in Johnston County. Wait staff, travel agents, tour guides, hotel staff/management, artist, chefs, and operations managers are just a few of the job opportunities geared toward helping others enjoy themselves when they are out and about. Roll out the welcome mat!

CORE SKILLS
MORE SKILLS

Strong communication and interpersonal skills
Customer service skills
Managing of financial resources
Time management
Negotiation
Persuasion
Social perceptiveness
Service orientation

Active listening
Troubleshooting
Managing equipment and materials
Communication skills - written and oral
Understanding people's reactions
Figuring out how to use new ideas or things
Scheduling, goal oriented, multitasking, meeting deadlines
Analyze issues, trends and public policies that impact the industry
Collaboration
Coordination

JOCO WORKS WORLD LEADER

HOSPITALITY, TOURISM & RETAIL WORLD CONTRIBUTORS:
Johnston County Visitors Bureau
Johnston Community College

Industry Occupation	Annual Entry Wage	Annual Experienced Wage	Education Required
Sales and Marketing Managers	60,600	190,290	Bachelor's Degree
Advertising and Promotion Managers	85,680	169,520	Bachelor's Degree
General and Operations Managers	50,190	163,290	Bachelor's Degree
Food Services Managers	46,500	76,920	High School Diploma or Equivalent
Public Relations Specialists	31,940	80,970	Bachelor's Degree
Travel Agents	24,700	80,870	Bachelor's Degree
Conservation Scientists	48,460	93,020	Bachelor's Degree
Curators	47,790	60,470	Master's Degree
Chefs and Head Cooks	38,940	66,480	High School Diploma or Equivalent
Lodging Managers	30,820	76,460	High School Diploma or Equivalent
Graphic Designers	33,510	64,690	Bachelor's Degree
Meeting, Convention and Event Planners	29,920	62,820	Bachelor's Degree
First-Line Supervisors of Retail Sales Workers	29,150	58,470	High School Diploma or Equivalent
Fine and Craft Artists	23,230	53,160	Bachelor's Degree
First-Line Supervisors of Food Preparation and Serving Workers	24,270	46,040	High School Diploma or Equivalent
Reservation and Transportation Ticket Agents and Travel Clerks	29,890	62,510	High School Diploma or Equivalent
Customer Service Representative	23,930	46,870	High School Diploma or Equivalent
Recreation Workers	23,160	48,670	High School Diploma or Equivalent
Amusement and Recreation Attendants	17,420	23,700	No Formal Education Credential
Waiters and Waitresses	18,120	28,560	No Formal Education Credential
Hotel, Motel, and Resort Desk Clerks	22,200	28,750	High School Diploma or Equivalent
Retail Salespersons	19,050	31,070	No Formal Education Credential
Entertainment and Recreation Managers	62,920	101,470